How to Create a Manual Order on Shopify
Manual orders are useful for phone orders, WhatsApp orders, EFT payments, special customer orders, or sales processed outside your website.
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Log in to Shopify and select Orders from the left-hand menu.
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Click Create order.
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Select Browse products to add existing products from your Shopify store.
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Choose the required products, variants, and quantities.
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Add the customer to the order. You can select an existing customer or create a new customer profile.
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Review and add the customer's shipping and billing information where required.
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Apply any discounts, shipping charges, or other adjustments applicable to the order.
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Review the order total carefully before processing it.
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Choose how you would like to handle payment. Depending on your setup, you can collect payment, send an invoice, or mark the order as paid if payment has already been received externally.
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Once everything is correct, create the order.
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When the order is packed and dispatched, open it and select Fulfill items. Add the tracking information where applicable and choose whether to notify the customer.
Quick Tip: Manual orders are a great way to keep sales from different channels recorded in Shopify, helping you maintain more accurate inventory, customer records, and sales reporting.
Important: Never mark an order as paid until you have confirmed that the payment has been successfully received.